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This privacy policy applies between you, the User of this Website and EEMA (EEMA IVZW, Rue Washington 40, 1050 Brussels), the owner and provider of the website, (hereafter referred as the Website). EEMA takes the privacy of your information very seriously. This privacy policy applies to our use of any and all personal data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation

1.     In this privacy policy, the following definitions are used:

Personal data

collectively all information that you submit to EEMA via the Website which directly or indirectly concern you. This definition incorporates, where applicable, the definitions provided in the data Protection Laws;


a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below ( Cookies);

Data Protection Laws

any applicable law relating to the processing of personal data, including but not limited to the GDPR, and any national implementing laws, regulations and secondary legislation;


Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation);


we or us

EEMA, a company incorporated in Belgium whose registered office is at Rue Washington 40, 1050 Brussels, Belgium (;

EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, and Directive 2009/136/EC (Cookie Directive);

User or you

any third party that accesses the Website and is not either (i) employed by EEMA and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to EEMA and accessing the Website in connection with the provision of such services; and


the website that you are currently using,, and any sub-domains of this site unless expressly excluded by their own terms and conditions.


2.     In this privacy policy, unless the context requires a different interpretation:

a.     the singular includes the plural and vice versa;

b.     references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or  appendices of this privacy policy;

c.      a reference to a person includes firms, companies, government entities, trusts and partnerships;

d.     "including" is understood to mean "including without limitation";

e.     reference to any statutory provision includes any modification or amendment of it;

f.       the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3.     This privacy policy applies only to the actions of EEMA and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

4.     For purposes of the applicable Data Protection Laws, EEMA is the " data controller". This means that EEMA determines the purposes for which, and the manner in which, your personal data is processed.

Personal data collected

5.     We may collect the following personal data, from you:

a.     name;

b.     contact Information such as email addresses and telephone numbers;

c.      IP address (automatically collected);

d.     web browser type and version (automatically collected);

e.     a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

in each case, in accordance with this privacy policy.

How we collect personal data

6.     We collect personal data in the following ways:

a.     personal data is given to us by you; and

b.     personal data is collected automatically.

Personal data that is given to us by you

7.     EEMA will collect your Personal data in a number of ways, for example:

a.     when you contact us through the Website, by telephone, post, e-mail or through any other means;

b.     when you elect to receive marketing communications from us;

c.      when you use our services;

in each case, in accordance with this privacy policy.

Personal data that is collected automatically

8.     To the extent that you access the Website, we will collect your personal data automatically, for example:

a.     we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

b.     we will collect your personal data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our use of personal data

9.     Any or all of the above personal data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, personal data may be used by us for the following reasons:

a.     improvement of our products / services;

b.     transmission by email of marketing materials that may be of interest to you;

in each case, in accordance with this privacy policy.

10. We may use your personal data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

11.    For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:

a.     soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.

b.     for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.

c.      if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.

Keeping personal data secure

12. EEMA has ensured that security measures are implemented in accordance with common practices representative of the start of the art to secure the data collected though and processed for the purposes outlines in this privacy policy.

13. Our Website is hosted on the platform, which acts as a subprocessor to EEMA.

14. provides us with the online platform that allows us to respond to your contact request or subscribe you to our newsletter.

15. Your personal data may be stored through’s data storage, databases and the general applications.

Personal data retention

16.     Unless a longer retention period is required or permitted by law, we will only hold your personal data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the personal data be deleted.

17.     Even if we delete your personal data, it may persist on backup or archival media insofar as this is required for legal, tax or regulatory purposes.

Your rights

18.     You have the following rights in relation to your Data:

a.     Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

b.     Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

c.     Right to erase - the right to request that we delete or remove your Data from our systems.

d.     Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.

e.     Right to data portability - the right to request that we move, copy or transfer your Data.

f.      Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

19.     To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your personal data (where consent is our legal basis for processing your personal data), please contact us via this e-mail address:

20.     If you are not satisfied with the way a complaint you make in relation to your personal data is handled by us, you may be able to refer your complaint to the relevant personal data protection authority. For Belgium, this is the Data Protection Authority (DPA). The DPA's contact details can be found on their website at

21.     It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during the period for which we hold it.

Transfers outside the European Economic Area

22.     Personal data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA.

23.     We will only transfer personal data outside the EEA where it is compliant with personal data protection legislation and the means of transfer provides adequate safeguards in relation to your data, e.g. by way of personal data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the personal data is based in the United States of America.

24.     To ensure that your personal data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your personal data with. This ensures your personal data is treated by those third parties in a way that is consistent with the Data Protection Laws.

Links to other websites

25.     This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

26.     EEMA may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of EEMA. Personal data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the personal data for the purposes for which it was originally supplied to us.

27.     We may also disclose personal data to a prospective purchaser of our business or any part of it.

28.     In the above instances, we will take steps with the aim of ensuring your privacy is protected.


29.     This Website may place and access certain Cookies on your computer. EEMA uses Cookies to improve your experience of using the Website. EEMA has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

30.     All Cookies used by this Website are used in accordance with current EU Cookie Law.

31.     Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling EEMA to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

32.     This Website may place the following Cookies:



33.     You can find a list of Cookies that we use in the Cookies Schedule.

34.     You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

35.     You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

36.     It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

37.     For more information generally on cookies, including how to disable them, please refer to You will also find details on how to delete cookies from your computer.


38.     You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

39.     If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

40.     Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

41.     This Agreement will be governed by and interpreted according to the law of Belgium. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the Belgium courts.

Changes to this privacy policy

42.     EEMA reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the term of the privacy policy on your first use of the Website following the alterations.

43.     You may contact EEMA by email at



01 January 2021


Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Strictly necessary

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