A trustable and interoperable decentralized solution for citizen-centric & cross-border eGovernance

A Conceptual Approach

Aiming to support a cross-sector and cross-border eGover-

nance paradigm for sharing common public services, this paper intro-

duces an AI-enhanced solution that enables benefi ciaries to participate

in a decenntralized network for effective big data exchange and service

delivery that promotes the once-only priority and is by design digital, eff-

cient, cost-effective, interoperable and secure. The solution comprises (i)

a reliable and efficient decentralized mechanism for data sharing, capable

of addressing the complexity of the processes and their high demand of

resources; (ii) an ecosystem for delivering mobile services tailored to the

needs of stakeholders; (iii) a single sign-on Wallet mechanism to man-

age transactions with multiple services; and (iv) an intercommunication

layer, responsible for the secure exchange of information among existing

eGovernment systems with newly developed ones. An indicative appli-

cation scenario showcases the potential of our approach.

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